Frequently Asked Questions

Common questions about our products, services, and ordering process.

Q: What types of engineering plastics do you supply?

We supply a wide range including PA6, PA66, PPO, POM, PBT, PET, EVA, ABS, and PEEK. Both standard grades and custom compound formulations are available.

Q: Can you provide custom compound formulations?

Yes. We specialize in custom compound formulations with reinforcements (glass fiber, carbon fiber), flame retardants, conductive additives, toughening agents, and other modifiers. Contact us with your performance requirements.

Q: What is the minimum order quantity?

Minimum order quantities vary by product and formulation. Please contact us with your requirements and we will provide a tailored quote including lead time and pricing.

Q: Do you supply C/SiC composite materials?

Yes. We offer C/SiC (Carbon fiber reinforced Silicon Carbide) composite materials for high-temperature, aerospace, defense, and industrial applications including thermal protection systems and brake components.

Q: What industries do you serve?

We serve automotive, electronics, aerospace, machinery, rail transit, defense, and consumer goods industries. Our materials are used in engine components, connectors, gears, brake systems, and more.

Q: Do you provide technical support?

Yes. Our technical team provides application matching, material selection guidance, injection molding parameter recommendations, and process optimization support throughout your product development cycle.

Q: What are your shipping options?

We ship globally via sea freight (FOB/CIF/EXW), air freight, and express courier (DHL, FedEx, UPS). Production lead times are typically 7–25 working days depending on product and volume.

Q: Are your products ISO certified?

Yes. Our manufacturing processes comply with ISO and international quality standards, and we provide full documentation including certificates of analysis and material test reports.

Q: How do I request a quote?

Contact us via our contact form or email us at ynmaterial@outlook.com with your material requirements, application details, and required quantity. We will respond within one business day.

Still Have Questions?

If you didn't find the answer you were looking for, feel free to contact us directly. We're here to help with technical details, product specs, orders, or partnerships.