Effective Date: June 20, 2025
At [Your Company Name], we are committed to providing reliable and timely delivery of all orders to our global customers. This Shipping & Logistics Policy outlines our general practices regarding order processing, shipping methods, delivery times, and responsibilities.
1. Shipping Methods
We offer flexible shipping solutions based on customer requirements, including but not limited to:
- FOB / CIF / EXW Terms
- Sea Freight
- Air Freight
- Express Courier (DHL, FedEx, UPS, TNT) — for urgent or sample orders
Customers may also nominate their own freight forwarders.
2. Delivery Time
Lead times may vary depending on the product type and order quantity:
- Standard production time: 7–25 working days after order confirmation and payment (based on item and volume)
- Shipping time:
- Sea Freight: 15–45 days depending on destination
- Air Freight: 5–10 days
- Express Courier: 3–7 days
Estimated delivery time will be confirmed after order processing.
3. Shipping Costs
Shipping costs will be calculated based on:
- Order volume and weight
- Shipping method selected
- Delivery destination
We will provide a detailed quotation and shipping cost in advance.
4. Packaging
All products are securely packaged to prevent damage during transit. Custom packaging and labeling are available upon request.
5. Customs & Import Duties
Buyers are responsible for customs clearance, import duties, and any applicable taxes at the destination. We will assist by providing all necessary shipping documents (invoice, packing list, CO, etc.).
6. Tracking & Updates
Tracking numbers and shipping updates will be provided once goods are dispatched. For bulk orders via sea freight, we will update with vessel and container information.
7. Damaged or Lost Goods
We take care in packing and handling, but in case of damage or loss during transit:
- Please inspect goods upon arrival.
- Report any damage or discrepancy within 7 days of delivery.
- We will coordinate with the shipping company and support claim procedures if required.
Contact Us
If you have any questions about our shipping policy, please contact:
Email: info@ynxclcn.com
Address: Chongqing Hechuan District Industrial Park, China